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To continue using the website, please select the cookies you want to allow and click "SAVE PREFERENCES" or choose "ACCEPT ALL". For more detailed information about each type of cookie, explore the descriptions provided. To learn more, please read our Cookie Policy.

  • STRICTLY NECESSARY

    These cookies are necessary for the website to operate properly and cannot be disabled. They support core functionalities, such as making bookings and ensuring secure login. These cookies do not store personal data or allow user identification.

  • PERFORMANCE

    These cookies allow us to track visits and traffic sources to measure and improve website performance. They help us understand which pages are the most and least popular and how visitors navigate the site. All information collected by these cookies is aggregated and remains anonymous.

  • FUNCTIONAL

    These cookies allow the website to remember your preferences and personalize your experience. For example, they can help you navigate the site more easily by remembering your language settings.

  • MARKETING

    These cookies enable us to deliver personalized ads and marketing content. They do not store personal information. Instead, they rely on the unique identification of your browser and device.

  • Privacy Policy

    Effective Date: 2022.01.01

    Klaipeda Inn (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to the practices described in this policy.

    1. Information We Collect

    We may collect the following types of information from you:

    • Personal Information: Name, email address, phone number, postal address, payment details, and any other data you provide during booking or contact.

    • Device Information: IP address, browser type, operating system, and device identifiers.

    • Usage Data: Pages visited, time spent on the website, clickstream data, and referral source.

    • Sensitive Data: Passport numbers or national ID information for booking purposes.

    • Cookies and Tracking Data: Preferences, behavioral data, and online identifiers.

    2. How We Use Your Information

    We may use the collected information for the following purposes:

    • To process bookings and provide requested services.

    • To communicate with you about your stay or any inquiries.

    • To improve our website functionality and customer experience.

    • To comply with legal obligations and regulations.

    • To prevent fraudulent activities and enhance security.

    • To send promotional and marketing materials (if consent is provided).

    • To analyze trends, monitor website usage, and conduct business analytics.

    3. Information Sharing

    We may share your information with:

    • Service Providers: Payment processors, IT providers, or customer support platforms.

    • Authorities: Law enforcement or regulatory agencies if required by law.

    • Business Partners: For joint marketing or promotional activities.

    • Legal Representatives: In case of disputes, fraud investigations, or legal proceedings.

    4. Data Retention

    We retain your personal data as long as necessary for the purposes outlined in this policy or as required by law. In cases of non-compliance with our terms, we may store your data indefinitely for security and legal reasons.

    5. Security Measures

    We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

    6. Your Rights

    You have the following rights regarding your data:

    • Access: Request access to the personal data we hold about you.

    • Correction: Request corrections to inaccurate or incomplete data.

    • Deletion: Request the deletion of your personal data (subject to legal and contractual obligations).

    • Data Portability: Request a copy of your data in a commonly used format.

    • Withdraw Consent: Opt out of marketing communications or other data processing activities.

    To exercise your rights, contact us at info@klaipedainn.lt or +370 687 42031.

    7. Cookies and Tracking Technologies

    We use cookies and other tracking technologies to enhance your experience:

    • Essential Cookies: Necessary for website functionality.

    • Performance Cookies: Help us understand website usage.

    • Targeting Cookies: Deliver personalized ads and promotions.

    You can manage your cookie preferences through your browser settings.

    8. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before submitting personal information.

    9. Children’s Privacy

    Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

    10. International Data Transfers

    If you access our services from outside Lithuania, your data may be transferred and processed in other countries, including those without data protection laws equivalent to your jurisdiction.

    11. Policy Updates

    We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the effective date.

    12. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us:

    Phone: +370 687 42031

    Email: info@klaipedainn.lt